🔐 PRIVACY POLICY
Effective Date: 01JAN2026

1. OverviewVeltr AI ("Veltr," "Company," "we," "our," or "us") operates an AI-powered SaaS platform that provides content generation, automation tools, creative production systems, and workflow optimization software.

This Privacy Policy explains how we collect, use, store, and protect personal data.
By using our Services, you consent to the practices described below.

2. Information We CollectA. Information You Provide
  • Name
  • Email address
  • Business name
  • Billing details
  • Account credentials
  • Customer support messages
  • Uploaded content and prompts
B. Automatically Collected Data
  • IP address
  • Browser/device information
  • Usage behavior
  • Pages visited
  • Cookies & tracking identifiers
C. AI Interaction Data
  • Prompts entered
  • Files uploaded
  • Generated outputs
  • Saved projects
3. How We Use InformationWe process data to:
  • Provide and improve services
  • Process transactions
  • Authenticate accounts
  • Deliver AI-generated outputs
  • Improve model performance and UX
  • Prevent fraud and abuse
  • Send system updates
  • Comply with legal obligations
We do not sell personal data.

4. AI Processing & InfrastructureVeltr AI may utilize secure third-party AI infrastructure providers for model processing.

By using our platform, you acknowledge:
  • AI outputs may be probabilistic and imperfect.
  • You are responsible for verifying outputs before publishing or relying on them.
  • We do not guarantee factual accuracy.
We do not claim ownership over your prompts or generated outputs.

5. Legal Bases for Processing (GDPR Compliance)Where applicable, we process data under:
  • Contractual necessity
  • Legitimate business interests
  • User consent
  • Legal compliance
6. CCPA Rights (California Users)California residents may:
  • Request access to collected data
  • Request deletion
  • Opt-out of certain data processing
  • Request data disclosure categories
Submit requests to: [email protected]

7. Data RetentionWe retain data only as long as necessary for:
  • Account maintenance
  • Service delivery
  • Legal compliance
  • Fraud prevention
Accounts may request deletion at any time.

8. Security MeasuresWe implement:
  • Encryption in transit (SSL)
  • Secure hosting infrastructure
  • Restricted access controls
  • Payment processor tokenization
No system is 100% secure. Use is at your own risk.

9. Third-Party ServicesWe may use:
  • Stripe (payments)
  • Analytics providers
  • Cloud hosting providers
  • Marketing platforms
These providers operate under their own privacy policies.

10. International Users. Users accessing the platform outside the United States acknowledge that data may be processed in the U.S.

11. Updates We may update this policy periodically. Continued use constitutes acceptance.